Latest Updates

This page documents the most recent updates to the Hub and connected services – newest first. All subscribers benefit from automatic updates, typically within 7 days of release.

Dec 2018 – New on the Noggin Hub

2018 was a busy year of development for the Noggin Hub, and there are plenty of new apps and services in the pipeline to support place management professionals.

We’ve also been busy keeping things up to date and – as always – updates are rolled out to all users so you will always benefit from the latest & greatest:

Car Parking

We now have a much faster system for storing, analysing and reporting on data. See multiple years’ worth of data on a single screen in seconds.

We have added Seme4 and Geowessex as data providers.

Phone Sensing

Where available and when data quality permits, year-on-year is now shown.

Major improvements to forecasting and bad data detection. If we see a sensor has failed we will raise an alarm and attempt to in-fill missing data. Forecasts are based on a combination of gap-filling, historical and data-gathering from other sensors – whichever is most appropriate. We also record when & how forecasting has been used, for disclosure and auditing purposes.


Where available, we now include the BDSU benchmarks from IPM/Springboard in footfall results.

File Sharing

It is now possible to password protect files individually. This is ideal for sharing files in a public folder without requiring a login.


Businesses are now managed separate to Properties, to support multi-tenancy and movements. Now possible to import data from council lists directly. Valuations and floor space are now shown where available. Business type is now a flexible (user-defined) field to match your own categorisations. CSV can be used to pre-populate business, properties or both at once.

General Updates

Various performance and system improvements. Spit, polish and shine.

Into 2019

We are already working on a large number of improvements and new apps for 2019. Features include a new integrated system to manage your apps – start & stop them at any time; user management; customised reports and a variety of new apps on their way for gift cards, traffic (ANPR), demographic and visitor data – to name but a few!


September 2018 Updates


  • Fixed issues with Google Maps API.
  • Improved battery performance on mobile editor.
  • App now performs better when the Internet connection is temporarily down.
  • Switched to Ordnance Survey Zoomstack layers for editor and reporting.
  • Improved interface following user feedback.

Car Parks

  • Moved to new database system; performance much better.
  • Car Park data is now included in weekly & monthly reports.


  • It is now possible to produce daily reports (for specific events).

August 2018 Updates


  • Deleted properties are now fully removed from all screens, except for Administrator.
  • All users can now access reports.

Traffic Reporter

  • Improved performance by moving to a new database system.
  • Reporting is now added for traffic (can be added to weekly/monthly reports).

Plenty of behind-the-scenes updates this month as well, to improve performance and lay the groundwork for some new geographical tools.

July 2018 Updates

This felt like a short month due to annual leave!  But updates to the hub included:

Invoicing app:

  • Subscriptions are now shown on the main menu.
  • Charges can now be seen separately (no longer tied to client or invoice).
  • Charges can now (finally) be raised automatically based on current subscriptions – no longer needs manual intervention.

Inbox app:

  • Attachments can now be sent via a web service to a third-party application.

Property app:

  • Map now hides properties where the classification has been removed – previously, these had to be manually cleaned up.

June 2018 Updates

A few updates to flag this month:

Report generator:

  • Further work to allow users to create/customise their own weekly & monthly reports.
  • Added year-on-year comparisons for key figures (currently using ISO weeks, BRC is coming).
  • Adjusted layout for better readability.

Car park app:

  • Moved to a faster way of storing data. Much faster searching and reporting.
  • New APIs for accessing data; inbound and outbound movements supplied separately

Phone counting:

  • Now supports up to four channels of data (various methods of counting, depends on sensor type).
  • Various performance improvements.
  • Added support for virtual sites. These will use neighbouring sensors to estimate this site’s performance.
  • Improved layout of app; removed some obsolete pages and text.

Footfall app:

  • Now shows individual locations, support for drill-down by site.
  • Bulk imports from CSV are now much faster.
  • Providers with benchmark reports can now be ingested directly into footfall app.

Property app:

  • Added new Status types (under refit; under refurb; closed but occupied).
  • It is now possible to set the date when a photo is uploaded.

Accounts app:

  • Thumbnail of PDF documents are now created.
  • Various improvements for reporting and HMRC-compliant returns.

May 2018 Updates

Phone sensors:

  • Further work to reduce bandwidth. Datagrams should now fit in the most restrictive LoRa packet configurations.
  • Sensor protocol now supports up to four channels (four methods of counting data) on an hourly basis.
  • Optimised server for receiving and processing this data using message queues.

Footflow app:

  • Improvements to estimation. App will now use multiple methods of estimation and choose the result with the highest confidence.

Footfall app:

  • % changes (benchmarks) are now editable, in case the PDF was unreadable or the provider is not supported.

Car Park app:

  • Improved support for cdmf/cedex portals.
  • Added ability to identify individual on-street parking bays and areas.
  • In/Out/Occupancy are now recorded independently.
  • Added provision for variable & configurable Capacity (work in progress…)

Property app:

  • App now reports if it thinks a property photo is out of date.
  • App can now incorporate valuations office data.
  • Square footage and rateable value are now shown where available.
  • Estate agents’ pages can now be added to properties.
  • Council planning permissions can be shown where available for individual properties.
  • Street-level data now reincorporated. Possible to filter by street again.
  • Overhaul of interface.
  • Improved performance & flow of photo uploading.
  • We now look at the photo’s metadata to work out when it was taken, and use this date to record the change.

Weather app:

  • Now shows sunrise and sunset for the town location. This is also shown in charts where relevant.

Charts app:

  • Now a major ‘user’ app. Charts can now be created and configured on-demand.

Dashboard app:

  • This is being wound down. Users are encouraged to embed charts in their existing websites, use a third-party dashboard provider or use a public-facing wiki.

General changes:

  • Now possible to set the aggregation (how hourlies figures are totalled) for daily and weekly charts.
  • Now possible to filter by hour, including over midnight.
  • If a % change is between -5 and 5%, it will no longer be coloured (eventually this will be configurable).

April 2018 Updates

Dataset app (provides bulk data analysis and editing):

  • Now has a ‘copy’ function to run large-scale unattended copies of data between two systems.
  • CSV Export option reinstated.
  • API now has concept of margins, which will be part of the statistical  confidence reporting I am working on.
  • Offset is no longer used. The client should calculate their own offsets and request this directly from the API.

Property app:

  • App will automatically focus on the BID Boundary, rather than the user’s location when first starting.
  • Property thumbnails are now generated more efficiently, should be faster with lower bandwidth needs.
  • Moved from leaflet to mapbox for map rendering. Amongst other things, 3D becomes a possibility!
  • Reinstated functionality in the editor.
  • Reports now only show A1-A5 when talking about retail.

Traffic app:

  • Added support for Highways England counter locations. Preliminary population from HE dataset is working.

Events app:

  • Fixed API issues with local timezone. API will now use portal-configured timezone by default, unless the request specifically determines a UTC offset.

Explorer app:

  • Now provides a weekly chart view.
  • Added support (not yet available in interface) for year on year.

General updates:

  • Where comparisons are used (e.g. 3% UP) the formatting should look much better on desktop and mobile.

March 2018 Updates

Explorer app:

  • Where forecasting (or some kind of infill) has been used, the colours of the chart will indicate this using a slightly lighter shade.
  • Removal of legacy dataset code. This will improve performance and mean we can incorporate more data quickly in future.

Footflow app:

  • Dwell has been removed for day-to-day reporting. This is no longer feasible using phone counting alone, and needs specific analysis to be effective.
  • Further work to prepare for separation from phone sensors.

Roadworks app:

  • Connection has now been made to the Elgin dataset (national roadwords API).

Highways app:

  • Added editor to allow relevant users to control which roads can be measured and simulated.

February 2018 Updates

Property app:

  • App can now create a report for the Springboard Vacancy surveys.
  • App now supplies a GeoJSON endpoint for GIS applications.
  • Added documentation to assist in property classifications, i.e. to fit with Springboard and LDC definitions of vacancies.

Geoviewer app:

  • New app for exploring geographical data in town centres.
  • Applied basic, customised stylesheets relevant for towns.
  • Native support for GeoJSON added.
  • By default, this app will look for BID or town centre boundaries and show them on relevant overlays.

Footfall app:

  • Now uses new dataset API for better performance.
  • Improved connectivity to Springboard APIs, should improve refresh rates and reduce bandwidth.
  • Now parses Springboard weekly PDFs directly, so we can extract % changes from regional and national benchmarks.
  • Added CSV import for rapid transfer of data from third-party sources.

Explorer app:

  • This is a generic app for exploring time-based data in charts.
  • Various popups added to support casual week-on-week analysis.
  • Multiple timezone support has been added. This is configurable per-site.

Phone sensors:

  • Now use minimal data transfer to support low-bandwidth channels, such as LoRa, Sigfox and others.

January 2018 Updates

Traffic reporting app gathers traffic data from third-party providers and sensors for analysis.

  • New layout in keeping with latest portal design guidelines.
  • Improved API for third-party integrations (dashboards, etc.)
  • Added whole-route measurements so we can now measure transit time across ringroads and major thoroughfares.
  • Updated PDF weekly reports to better use space.
  • Town events are now shown directly in the interactive traffic view.
  • Real-time reporting of route transit time is now possible.

Footflow app:

  • Now allows us to apply filters to dwell times (high- and low-pass filters so unusual patterns can be removed).
  • Custom API added for county-wide analysis (available only for specific contracts).

Property app:

  • Performance and reliability improvements.
  • Notes and Points of Interest removed. App focuses solely on Properties now.
  • Road creation feature removed. We now use OpenStreetMap data as backend.

Wiki app:

  • Now supports Markdown (quicker to edit than HTML).

Weather app provides local weather forecasts and historical data

  • More frequent weather updates for next 24 hours, to better show rapidly changing weather conditions. 7-day forecasts are updated daily.

General Services covers all non-specific portal updates.

  • It is now possible to configure a BID Boundary (using a map editor) and have this shown in various apps (footfall, crime, etc.)
  • Improved invitation messages for new users. Now possible to add a custom message.

Crime app shows Home Office crime reports within specific areas.

  • We now retrieve crime data based directly on the BID/town centre Boundary (was previously a general area/radius).
  • Boundaries are now shown directly in the crime map.
  • Attribution updated for data sources (
  • Improved performance by getting rid of some obsolete libraries.

Reporting app provides regular reports across a variety of data sources for stakeholders.

  • Warnings are now clearly shown where estimation/in-fill has been used for data (this relies on third-party disclosure where available).
  • A separate warning is now shown if any sensor is known to be non-operational.
  • Sensor hosts now receive a more detailed report on their own site reliability.
  • Various formatting and space improvements.

The latest Noggin Hub updates

Always on the move and always improving, Noggin has made the following updates to our customer Hubs.

We operate a regular update programme for all subscribers. This post summarises the changes, which may take a few days to appear on your Hub. The full list can always be found on the Hub website.


As you know, we’re always happy to work alongside other existing providers of footfall cameras and data, as the more you can measure, the more accurate your decision-making! So we’ve tweaked the Footfall slightly to take these existing providers into account, and enable you to upload your existing PDFs to make sure all the benchmarking is included (as the video above shows).


For those of you who use our reporting service, we’ve added a section to let you get to historical reports quickly and easily. Of course, we’re delighted that more people are asking for this, as it shows there is increasing interest in the data you’re presenting to your stakeholders! That has to be a good thing!

Traffic reporting

Our Traffic reporting app gathers traffic data from third-party providers and sensors for analysis, using an improved API for third-party integrations (dashboards, etc.). We can now measure transit time across ring roads and major thoroughfares as well as real-time reporting of route transit times, and town events are now shown directly in the interactive traffic view.  You can also access weekly PDF reports through your portal.


Our weather app now provides reports by the hour so you can see when the heavens opened, and how it affected your figures. We also provide a forecast for the next seven days, updated regularly.


We now include Home Office crime reports within specific areas, retrieving data more accurately based directly on the BID/town centre boundary, rather than the general area/radius previously. We have improved the performance of this app as well, by streamlining the data libraries.

General Services

Ever-improving our service, we watch how you use your Noggin Hub and listen to your queries, to identify where we can improve your experience – and the quality of the data you use. So, some of the more general improvements include:

  • You can now configure your BID or Town Centre boundary (using a map editor), which can be shown in various apps (footfall, crime, etc.)
  • Improved invitation messages for new users, so you can now add a custom message to encourage your Board or stakeholders to engage with the information at their fingertips!

December 2017 Updates

General Services covers all non-specific portal updates.

  • Adjusted look & feel; better distinction between foreground and background colours; better readability.
  • Removed obsolete configuration options. Typically all wording and branding is now kept in the assets app.
  • Added GeoJSON support for asset editor (allows complex polygons to be edited within the app – e.g. BID Boundaries)
  • A basic import/export mechanism has been included to allow apps to be transferred between portals.
  • Stats library has been updated with more efficient code and better facilities across all apps.
  • Scheduled tasks can now be run on demand where necessary. Outputs are logged in the task manager.
  • Message queueing infrastructure is now in place (will eventually mean better performance/updates for data-driven apps such as footfall).

Weather app provides local weather forecasts and historical data

  • Updated credit for weather data attributions ( renamed to Dark Sky).

Vacancy Survey app collects property information, and enables sharing with third parties.

  • Better offline & sync performance on mobile app.
  • Improved quality of images taken with the app.
  • Added more fields in the changelog, so we can track changes over time more effectively.
  • Removed a bunch of obsolete property codes.
  • Added new reporting metrics & pages.
  • Created basic framework for reporting to third-party benchmarking surveys.

Social Media app creates images and inserts for social media and third-party sites.

  • Improved performance of image generation.
  • Added support for sales app data (local & benchmarked).

Sales app analyses weekly sales data from retailers.

  • Added parsing of Springboard Sales PDFs to capture site WOW and YOY performance.
  • Simplified look & feel throughout to show only the key figures.
  • API added to allow sharing with other apps and reports.

File sharing app allows file upload and distribution.

  • Files API now allows for sorting by last modified/updated time.

Traffic reporting app gathers traffic data from third-party providers and sensors for analysis.

  • Forecasting is now available for transit times, based on current and historical conditions.

Wiki app is a service for rapid creation and editing of web pages.

  • Various formatting updates to improve style of permitted HTML tags.

Invoicing app provides a multi-currency invoice-raising capability for portal owners.

  • Annotations have been added as a separate field (no longer necessary to create a blank invoice line).
  • Payment footers now show the correct account information depending on the currency of the invoice.
  • Now possible to change currency of invoice before publication.

November 2017 Updates

Footflow app:

  • Improved rounded figures to emphasise lower accuracy for phone counting.
  • Improved filtering of fixed & one-time devices.

Reporting app:

  • Now possible to recreate all prior reports on-demand.
  • Removed specific references to iPhones for scrambling. This more frequently applies to Android as well.
  • Where comparisons are made, the comparative period is now clearly shown.

Property app:

  • Now loads all data in advance and saves it on the phone/tablet to reduce ongoing bandwidth consumption/requirement.

October 2017 Updates

Property app:

  • Now supports editing in the mobile phone/tablet view.

Reporting app:

  • Switched to improved logic for calculating 4-4-5 weeks.

Phone sensors:

  • Improved reliability.
  • Aggregate signal strength is now collected across each hour, so we can look at potential analysis improvements.

General updates:

  • Better performance and compatibility for Internet Explorer 11.

September 2017 Updates

Footflow app:

  • Now automatically reports operating times for sensors (e.g. if switched off outside trading hours).
  • Improved export capability.
  • Better handling of timezones.
  • Consolidated systems for collecting data from third-party sensors.

Invoice app:

  • PDFs will no longer show £0 if the line is being used for an annotation.

Timesheet app:

  • Improved formatting and clarity of month-end reports.

General updates:

  • When creating an account, display name will be the first part of the email address until otherwise configured.
  • Removed references to Sarah Connor and Skynet.
  • Squashed some issues when creating new users in system.

August 2017 Updates

Events app:

  • Better reporting when we have 2 day gaps between events (happens in some towns with multiple market days).

Invoice app:

  • Better formatting for NET values.
  • Better VAT reporting.

General updates:

  • Removed obsolete forecasting system. Replacement is built into car parking and footfall already.

July 2017 Updates

Explorer app:

  • Now shows visual indication that new data is loading (fades out temporarily).

Crime app:

  • Updated so we can manually re-apply historical data where this has been missed or a new instance is loaded.
  • Switched to updated API from

Footflow app:

  • Map counters no longer show week-on-week change (not relevant for the map). They now only show the actual count – this was default anyway.

Weather app:

  • Rainfall intensity is now shown in weather app and associated charts.

General updates:

  • Improvements to email performance (should send out faster).
  • Improved PDF parsing and writing (better reliability).
  • Tweaks for monthly reports for readability.

June 2017 Updates

Home app:

  • Improvements to layout.
  • Fixes for mobile/small screen devices.

Car Park app:

  • Added APIs for inflow and outflow.
  • Documented APIs.
  • Instead of spaces, we now record occupancy since this can be recorded irrespective of capacity (which can change over time).
  • New data view and ‘explorer’ heatmap.

Weather app:

  • Created consistent colour scheme for temperatures.

Events app:

  • Improved events API for exchange with third parties.

Footfall app:

  • Now possible to exchange data directly with Springboard using an improved API.
  • Now possible (again) to configure sites and sources directly in the app.

Traffic app:

  • Updates to reflect latest analysis requirements.
  • Now possible to define routes from multiple segments and use these to measure change.

General updates:

  • Improved authentication between servers. This is a major back-end change, but means users will now be able to seamlessly switch from one server to another if they have access to multiple sites.